FAQ
Are there any helpful hints to make using Mobile Deposit more efficient?
- Make sure the check amount entered matches the amount written on the check.
- Verify that the back of your check is signed (endorsed) and labeled, "For Regions Mobile RDC Service Only" (if available, check the box that reads "Check here if mobile deposit")
- Flatten folded or crumpled checks before taking your photos.
- Keep the check within the on-screen corners when capturing your photo.
- Capture the photos in a well-lit area.
- Place the check on a solid dark background before taking photo.
- Keep the phone flat and steady above the check when taking your photo.
- Make sure the entire check image is visible and in focus before submitting your mobile deposit.
